Privacy policy

Privacy Policy

Effective Date: September 11, 2026

Furnizon, operated by FURNITURE AMERICAN LLC ("Furnizon," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide when using our website, furnizon.shop, or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Furnizon, we may collect information such as:

Information You Provide

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Information you provide when contacting customer service

  • Information you provide when requesting a return or refund

We do not ask you to provide payment card numbers directly to Furnizon through email or other unsecured communication channels.

Payment Information

Payments may be processed through third-party payment providers, including Stripe and PayPal.

Payment providers may collect and process payment information according to their own privacy policies and terms. Furnizon generally receives information necessary to confirm and manage your transaction rather than storing complete payment card details on our own systems.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages viewed

  • Referring website or source

  • Approximate location information

  • Website interaction and usage information

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide customer support

  • Process returns and refunds

  • Communicate with you about your orders

  • Respond to inquiries and requests

  • Maintain and improve our website

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Maintain the security of our website and services

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications where permitted and where you have provided the appropriate consent

3. Cookies and Similar Technologies

Furnizon and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve functionality, and support relevant advertising or marketing activities.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

4. How We Share Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide services to you.

These parties may include:

  • Shopify, which provides our ecommerce platform

  • Stripe and PayPal, which process payments

  • Shipping and delivery providers

  • Technology and hosting providers

  • Customer service and communication providers

  • Analytics and advertising providers

  • Professional advisers, where necessary

  • Government authorities or other parties when required by law

We do not sell your personal information as part of our ordinary business operations.

5. Shopify

Our online store is powered by Shopify. Shopify provides the ecommerce infrastructure that allows us to operate our online store, process orders, and provide related services.

Information submitted through our website may be processed by Shopify and its service providers in accordance with their applicable policies.

6. Third-Party Services

Our website may contain links to or use services provided by third parties.

Third-party providers may have their own privacy policies and terms. Furnizon is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

7. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

The specific retention period may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

You may unsubscribe from marketing emails by using the unsubscribe option included in those communications.

To make a privacy-related request, contact us using the information provided below.

10. Children's Privacy

Furnizon's website and services are not directed toward children under the age required by applicable law.

We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

11. International Data Processing

Although Furnizon sells to customers in the United States, some of our service providers may process information in countries other than the country where you reside.

When information is transferred or processed internationally, we rely on appropriate safeguards where required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the effective date shown at the beginning of this policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or how Furnizon handles personal information, you can contact us at:

Furnizon
FURNITURE AMERICAN LLC
3401 N COUNTRY CLUB DR
AVENTURA, FL 33180
USA

Email: support@furnizon.shop
Phone: +1 336 822 3000

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM