Shipping policy

Shipping Policy

Effective Date: September 11, 2026

At Furnizon, we aim to provide a simple and reliable delivery experience for customers purchasing our home furniture and home decoration products.

1. Shipping Locations

Furnizon currently ships to addresses within the United States only.

We do not currently offer shipping to international destinations outside the United States.

2. Shipping Cost

Standard shipping is free for eligible orders.

There are no standard shipping charges added at checkout for orders covered by our free shipping offer.

3. Delivery Time

Our standard delivery timeframe is:

2–4 business days

This timeframe includes both order handling and transit.

Delivery estimates begin after the order has been successfully placed and may vary in certain circumstances depending on the destination and carrier.

4. Order Processing and Handling

Orders are processed and prepared for shipment as part of our stated 2–4 business day total delivery timeframe.

Once your order has been shipped, you may receive shipping confirmation and tracking information when available.

5. Tracking Information

When tracking information is available, Furnizon may provide it through the email address associated with your order.

Tracking updates are provided by the applicable shipping carrier and may take some time to become active after an order has been shipped.

6. Delivery Delays

While we work to meet our stated delivery timeframe, occasional delays may occur due to circumstances outside our reasonable control.

These may include:

  • Severe weather

  • Natural disasters

  • Carrier disruptions

  • Transportation delays

  • High shipping volumes

  • Incorrect or incomplete delivery information

  • Other unforeseen circumstances

If your order experiences a significant delay, please contact us and we will assist you in determining the status of your shipment.

7. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you realize that your shipping information is incorrect, contact us as soon as possible at support@furnizon.shop.

We will make reasonable efforts to assist, but we cannot guarantee that shipping information can be changed after an order has been processed or shipped.

8. Lost, Damaged, or Incorrect Deliveries

If your order arrives damaged, is missing, or you receive an incorrect item, please contact us as soon as possible.

Please provide your order number and, when applicable, photographs of the product and packaging so that we can investigate the issue and determine the appropriate resolution.

9. Address and Delivery Responsibility

Orders are shipped to the delivery address provided during checkout.

Customers should ensure that the address is accurate and that the delivery location is reasonably accessible to the carrier.

If a package is returned to us because of an incorrect or incomplete address provided by the customer, additional arrangements may be required before the order can be reshipped.

10. Returns After Delivery

Eligible purchases may be returned within 30 calendar days after delivery.

Furnizon provides free return shipping for eligible returns.

For complete details about return eligibility, return procedures, and refunds, please review our Return & Refund Policy.

11. Contact Us

If you have questions about shipping or delivery, please contact us:

Furnizon
FURNITURE AMERICAN LLC
3401 N COUNTRY CLUB DR
AVENTURA, FL 33180
USA

Email: support@furnizon.shop
Phone: +1 336 822 3000

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM